The case is of Japan where passengers wanted business class tickets. Tickets were available at All Nippon Airways (ANA) here. But the passengers were surprised to see their price. Bloomberg’s Report According to , this price was only 300-500 dollars. Taking advantage of this, customers booked tickets and bought tickets up to the Caribbean. They got these tickets worth thousands of dollars for only a few hundred dollars.
Generally, the cost of business class tickets starts from $8300 (around Rs 6.8 lakh) and goes up to $10,000 (around Rs 8 lakh). But due to a flaw in the website of this airline, customers got these tickets for only $ 550 (about 45 thousand rupees). One customer, Johnny Wong, reported that he only paid $550 for a round-trip business class ticket from Jakarta to Honolulu. While the cost of this flight is being told as $ 8200 (about Rs 6.7 lakh).
ANA responded by saying that the problem was caused by a glitch on their Vietnam website. The currency exchange was shown incorrectly on this website. The airline, however, did not reveal the number of customers who bought tickets at a cheaper rate. The company says that this happened due to a bug, which is being investigated.
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