Opensignal for the last year data Has shared where the mobile experience of those smartphone users who have changed their network service provider in the year 2020 has been analyzed. It has been informed in this report that while Airtel and Jio have gained users, Vi had to face the loss of users last year. The report states that poor network quality has proved to be the reason for users to change mobile networks. They experienced lower 4G availability and spent less time on 3G or 4G mobile connections.
It can be seen in the data that Airtel has continuously added new subscribers to its network till the end of the year 2020, with which it has proved to be successful in adding the largest share of users last year. Talking about Jio, there was a steady increase in the number of new Jio subscribers till August 2020, but from the month of September onwards Jio also saw a decline in the number of new subscribers added. On the other hand, Vi had to face the lack of users for the whole last year. The decline in the number of users occurs when users leave the service provider due to poor network quality, and in this case also the reason for the decline in the number of users was the poor network quality.
In this way, the reason for the continuous number of new subscribers associated with Airtel is the excellent network quality. Let us tell you, recently TRAI shared its data for December 2020, in which it was revealed that the Indian Airtel company has been on top in terms of adding new subscribers for the fifth consecutive month from August to December 2020. Airtel (Airtel) has added 45 lakh new mobile subscribers till December 2020. Airtel’s total subscriber base grew to 338.70 million in December, with a market share of 29.36 per cent in December.
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