Meta has also given information about the steps taken on the complaints under the process of redressal of complaints. The company said that it has responded to all user reports. Monthly given under IT Rules, 2021 Report In July, Meta said it removed about 25 million posts on Facebook and about two million posts on Instagram. About 1.73 crore spam posts have been removed on Facebook. Apart from this, action has been taken against about 1.1 lakh posts related to hate speech, about 23 lakh posts with violent and graphic content and 27 lakh posts with indecent content.
The company said that out of the posts removed on Instagram, more than 9 lakh posts were related to suicide and self-injury while more than 22,000 posts were related to hate speech and about 3.7 lakh posts were indecent content. The catch rates for these types of content were 99.5 percent, 77.4 percent, and 96 percent, respectively. Under the IT rules, Meta’s social media platforms are required to respond to user complaints through a grievance redressal process. The company said it had received 626 and 1,022 reports from users on Facebook and Instagram respectively and has responded to all of them.
The solution for 603 reports on Facebook is by providing the appropriate tools. Of the remaining 23 complaints, action has been taken on nine as per the company’s policies. In 945 cases on Instagram, users’ issues were resolved with the help of tools. Apart from this, action has been taken on 35 out of the remaining 88 reports. The central government has made strict rules to curb content like spam and hate speech on social media platforms. Companies associated with social media have to follow these rules.
Gadgets 360 for the latest tech news, smartphone reviews and exclusive offers on popular mobiles Android Download the app and visit us Google News Follow up on